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Order Tracking

Looking to track your order? When your order ships out, you will recive a Shipping Confirmation email from support@urbantwistco.com with your tracking number included in it. 

Depending on the product ordered, the e-mail could take 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status. 

1. Visit the website https://www.17track.net/en

17Track

 

2. Enter your tracking code provided in the Shipping Confirmation Email.

3. Click the "Track" Button

Things to Keep in Mind:

  • Order Numbers don't instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed-Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.

  • Depending on the destination, the order may take 7-15 business days to be delivered. Please make sure to double check the description to see the frame  for your specific country.

For any further assistance, don't hesitate to e-mail us at support@urbantwistco.com and we'll be more than happy to assist you. 

Happy shopping!!

Danisa (Sales Associate)

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